Forum Discussion
Several of my apps have been doing this for over a year.
- makaiguy8 months agoCommunity Streaming Expert
How to remove a channel app:
• Highlight channel in channel grid on Roku device's home page.
• Press * key on remote.
• Click "Remove channel". [Note: If you see "Manage subscription" instead see below.]
• The channel will be removed from ALL devices linked to the same account.
IF YOU SEE "MANAGE SUBSCRIPTION" INSTEAD OF "REMOVE CHANNEL":
A channel whose subscription was made THROUGH ROKU can not be removed via the Roku onscreen user interface while the subscription is active. The "Manage subscription" option will allow you to prevent any additional payments and keep the app from auto-renewing when the current pre-paid subscription runs out, but until then the subscription remains active. The "Remove channel" option will return when the subscription period expires.
As a work around, for immediate channel removal you can use the official Roku remote app on an Android/iOS phone/tablet. This will only remove the channel from your Roku; it will NOT cancel the paid subscription.
• At the bottom of the first screen, click "Devices", and if necessary connect to one of your Roku devices.
• In your connected device click on "Apps on Roku".
• Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
• Click on "Remove" and confirm. - RokuTakashi8 months agoCommunity Moderator
Hi, hardcoreirish82
Thanks for posting, and welcome to the Roku Community.
We understand your concern about issues with the apps on your Roku device, and we'd like to gather more information to better help you address this matter.
To help us better understand your concern, can you please provide the details below:
- What specific Roku device you are having issues with?
- What specific apps are affected by the issue?
- Have you tried any troubleshooting steps in an attempt to resolve the issue?
With more details that you can provide with us, our team can have a better understanding of your issue.
Keep us posted.
Thanks,
Kash- Geodem7 months agoReel Rookie
Same here with Roku Ultra 2024 and Netflix. It’s there but invisible. I can’t remove it with * in channel lineup. Only access is through Netflix button on remote or through channel lineup. Tried everything I’ve read plus Netflix support but nothing. Is Roku deaf to these issues? Btw, no such issues with my other 3 Rokus. Help!!
- RokuJharra-Q7 months agoRetired Moderator
Geodem Thank you for reaching out to the Roku Community!
I appreciate you bringing your concern to our attention regarding Netflix not appearing on your Roku home screen.
Can you try to scroll down to the bottom of the home screen and see if Netflix is hanging out there? If it is, feel free to move it up! If not, a quick restart of your device or unplugging it for 60 seconds might do the trick.
Hope this helps!
Thanks,
The Roku Community Team