Forum Discussion

KevR's avatar
KevR
Reel Rookie
11 months ago
Solved

MyFive app was working fine yesterday on my Roku Express but not anymore

MyFive was working fine yesterday on my Roku Express but tried today  and  when I select watch the screen goes back to Roku main menu. Have checked for updates & reinstalled the app with no affect.  Any ideas Thanks

app playback
  • KevR's avatar
    KevR
    11 months ago

    Thanks for help. I will get in contact with them . Thanks again.

6 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    11 months ago

    Try doing a system restart or unplugging the device for 30 to 60 seconds and see if that helps.

    • KevR's avatar
      KevR
      Reel Rookie
      11 months ago

      I don't leave switched on so gets reboot every day. Thanks 

      • JWS9518's avatar
        JWS9518
        Roku Guru
        11 months ago

        Turning off and doing a system restart in the settings page are two different things.  Hitting the power button does not clear the cache which may be the issue.