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KevR's avatar
KevR
Reel Rookie
9 months ago
Solved

MyFive app was working fine yesterday on my Roku Express but not anymore

MyFive was working fine yesterday on my Roku Express but tried today  and  when I select watch the screen goes back to Roku main menu. Have checked for updates & reinstalled the app with no affect.  Any ideas Thanks

app playback
  • KevR's avatar
    KevR
    9 months ago

    Thanks for help. I will get in contact with them . Thanks again.

6 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    9 months ago

    Try doing a system restart or unplugging the device for 30 to 60 seconds and see if that helps.

    • KevR's avatar
      KevR
      Reel Rookie
      9 months ago

      I don't leave switched on so gets reboot every day. Thanks 

      • JWS9518's avatar
        JWS9518
        Roku Guru
        9 months ago

        Turning off and doing a system restart in the settings page are two different things.  Hitting the power button does not clear the cache which may be the issue.