Forum Discussion

JoJo1244's avatar
JoJo1244
Binge Watcher
3 years ago

"Maximum users streaming" message displays between episodes

On NOGGIN, Blues Clues & You....for the past 2 days this message comes up between every episode....        "Maximum users streaming.....Your account is already playing the maximum number of devices ...
Gatorgirl1298's avatar
Gatorgirl1298
Newbie
3 years ago

Jon, several users and myself only have 1 or 2 devices and it's saying the same. Something is wrong on Roku and it's charging us when we can't watch the changes we pay for.  This answer is unacceptable. 

JoJo1244's avatar
JoJo1244
Binge Watcher
3 years ago

Its a ROKU issue. You need to cancel whichever is giving you the error message. And re-subscribe through the actual app.