MAX streaming in HDR10 not DolbyVision
Still having this issue on my TCL 55R635. Just got the Roku 12 update and reinstalled hbo max for good measure. Disney and Netflix both do Dolby vision just fine.
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Just received update 12 no issues here with HBO and Dolby Vision.
My R635 received this update 2/29/24 and now several apps lost Dolby Vision and HDR. Please fix asap.
Hi Coneyparleg,
Thank you for keeping us posted here in the Roku Community!
Currently, our appropriate Roku team is still investigating this issue that you're experiencing.
Your extended patience and understanding are much appreciated.
Kind regards, John
Are there any updates? This problem persists? Is it possible to roll back the firmware update?
Thanks for getting back to us, Coneyparleg.
As we checked with the team, there are no available updates yet as this is still in the process of review.
No worries! Once we've been notified of updates, we'll make sure to post them here. In the meantime, your patience and understanding are highly appreciated as we work on this.
Best regards,
Carly
