MAX streaming in HDR10 not DolbyVision
Still having this issue on my TCL 55R635. Just got the Roku 12 update and reinstalled hbo max for good measure. Disney and Netflix both do Dolby vision just fine.
Forum Discussion
Which tv
Sorry, I have a TCL model 55S535
Looks like the problem is back with the latest Roku update. Except now it broke Netflix also.
Hi Coneyparleg,
We're pleased to have you here in the Roku Community.
We understand that you're having issues with HBO Max streaming in HDR10. We'd like to look closely at this concern. Would you mind elaborating on the issue you're having?
- What specific Roku device do you have?
- If you happen to have multiple Roku devices, was the issue persistent for all of them?
- What software version is your Roku device currently running? (Check on Settings > System > About.)
- What channels besides HBO Max are affected by the issue?
- What troubleshooting steps have you taken so far in an attempt to fix the issue?
With more details, we'll be able to provide you with the best resolution possible.
Sincerely,
JanadeeMy R635 received the 12.5.5 update 2/29/24 and now several apps, or at least Max and Netflix lost Dolby Vision and HDR. Others with the same device report the same so clearly it’s the update. Please fix asap.
