Forum Discussion

Michael-Alan's avatar
Michael-Alan
Binge Watcher
2 years ago
Solved

Max channel getting an error message, "We were unable to switch profiles. Please try again. Some

The issue is: After opening the Max Channel on Roku the error occurs, it never gets to the screen where user profiles are and returns an error message, "We were unable to switch profiles. Please tr...
  • Blahblahblah09's avatar
    Blahblahblah09
    2 years ago

    Ok i saw this in an earlier post i believe… Hit the back button until it prompts for your pin Once into the app create a second profile and you will not see that error again. at least worked for me. 

birdsami's avatar
birdsami
Newbie
2 years ago

model #3810X    serial# YH000D752541   devise ID  215030752541  software  8C:49:62:64:2C:87

MAX *  56.0 build 2

tracker ID  41-075-754

I removed MAX then reloaded wasn't even able to get to sign in page just the same error message

Blahblahblah09's avatar
Blahblahblah09
Reel Rookie
2 years ago

Ok i saw this in an earlier post i believe… Hit the back button until it prompts for your pin Once into the app create a second profile and you will not see that error again. at least worked for me.