Low power while using the cord and wall adaptor provided
My roku premier has a low power warning almost everyday. We are using the cord and wall adaptor provided with the roku...what can I do to fix this?
Forum Discussion
Attn: Roku Cust. Support
I am having the exact same issue on new Streaming Stick 4K (2023) S/N S0J732A4V39F
I am getting: "USB Low Power" message: despite that it is plugged into the original Roku adapter that came with unit directly into a wall outlet; The adapter is connected to the Roku Streaming Stick USB cable that came with unit;
This is a brand New unit purchased from Amazon last week. I didnt have this problem with a Roku Express, that I worked fine but returned when the price on this one dropped $10 recently. The streaming stick is even on an HDMI extender so heat can't be an issue
Please advise
Hi Community Users,
Thanks for posting here in the Roku Community!
We're glad to assist you in fixing a low-power issue. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashes, and other unpredictable behavior. Please check here for what to do if the red light is flashing or you see a "low-power" warning. If all else fails, you can try different outlets, adaptors, USB ports, and power cords.
Let us know how it goes so we can assist you further.
Kind regards,
Eunice
