I have a roku express Suddenly the insufficient power message shows up on screen. I've tried all of the suggested troubleshooting steps with no success

BunnyLady, my theory about these "low power" messages is that the connectors become dirty or oxidized. Try a different USB cable or just insert and remove it several times at both ends to try to clean it. Some electronics cleaner may help if you can get a can. Another thing to try is another USB power adapter/charger from a phone or tablet that can supply at least 1 Amp.

Low power message when using power adapter

BunnyLady
Channel Surfer
10 months ago
I have a Roku Express and am having the same problem. It started about 3 weeks ago. I get a low power or insufficient power message (everything works fine BTW) and I have to keep re-plugging into the wall 50 - 60 times before it decides I have enough power. Takes about 2 hours. Then I happily start to watch TV only to get an error message about 10 minutes later and have to start the process all over again. This is horribly frustrating. Why can't it work properly?
- rrlinton01
  Newbie
  5 months ago
  I bought a Roku express, as a Christmas present for my friend, and had this problem. I did everything mentioned here and still had the problem. What worked for me was to do a factory reset, after I plugged it into a wall power source.
  - RokuEmmanuel-D
    Community Moderator
    5 months ago
    Hi, rrlinton01.
    
    It's great to have you here in the Roku Community!
    
    Thanks for sharing the workaround that worked for you on this issue.
    
    We would like to confirm whether the issue continues after the factory reset or has been fully resolved.
    
    Let us know your thoughts.
    
    Best,
    Emman
- renojim
  Community Streaming Expert
  10 months ago
  BunnyLady, my theory about these "low power" messages is that the connectors become dirty or oxidized. Try a different USB cable or just insert and remove it several times at both ends to try to clean it. Some electronics cleaner may help if you can get a can. Another thing to try is another USB power adapter/charger from a phone or tablet that can supply at least 1 Amp.
  - Daamp1011
    Reel Rookie
    10 months ago
    I've done everything explained to do. Will a new roku fix the issue maybe??
- BB28
  Newbie
  4 months ago
  I am having the same problem…….anybody figure it out?
  - venelope
    Newbie
    3 months ago
    hi, just managed to get mine going again by
    unplugging the hdmi and power from the box
    plug power into the back of roku box it should already be in the socket at the other end
    then plug the hdmi in the back of the roku
    the tv was already on hdmi source and switched on.
    samsung tv if it matters.
    worked for me.
AvsGunnar
Community Streaming Expert
10 months ago
Daamp1011
Have you tried using a new power adapter? (try another 5volt, 1amp power adapter, like a cell phone charging adapter.)
Unfortunately, "...tried all the troubleshooting steps" is a little vague.
- Daamp1011
  Reel Rookie
  10 months ago
  Hi. I did that and my screen says no signal. Is it the hdmi cord that's the problem or the power cord.. im so confused and frustrated
  - HDMIGuy
    Roku Guru
    10 months ago
    Daamp1011 It appears your problem is with either the power cord or the power adaptor. Make sure you have power to the electrical outlet you are using. Then use the power adaptor to see if it is working with a cell phone or another device. If so that eliminates the power adaptor as the problem. Make sure both ends of the power cord are securely placed in the Roku device and the power adaptor. If you have access to another power cord that will fit the Roku try that.