Forum Discussion

Cmari's avatar
Cmari
Reel Rookie
4 months ago
Solved

Loading Issue with IWantTFC

I installed IWantTFC in my Roku, but when I try to open the app, it appears to be loading, then returns to the Roku Home Screen.  Both the app and the system are updated, so I don’t know what the iss...
app support
  • RokuJohnB's avatar
    RokuJohnB
    4 months ago

    Thanks for sharing these details with us, Cmari​!

    After attempting the troubleshooting steps and videos from other apps play fine, contact the app provider's customer support team to report the issue and get help. The app developers themselves maintain apps on Roku. In this case, an issue within that specific app likely needs to be addressed with an update from them.

    Please let us know if there's anything else we can do to help you.

    Roku Community Team

RokuJohnB's avatar
RokuJohnB
Community Moderator
4 months ago

Thanks for sharing these details with us, Cmari​!

After attempting the troubleshooting steps and videos from other apps play fine, contact the app provider's customer support team to report the issue and get help. The app developers themselves maintain apps on Roku. In this case, an issue within that specific app likely needs to be addressed with an update from them.

Please let us know if there's anything else we can do to help you.

Roku Community Team