Forum Discussion

Rustybeach's avatar
Rustybeach
Reel Rookie
4 years ago

Live TV not working, black screen except when using home button first

When I change channels on Live TV, antenna, not roku channel, I only get a black screen. If I press the home button, select Live tv, I get which ever channel I stopped on. If I use up or down to chan...
live tv
Celeste1's avatar
Celeste1
Channel Surfer
4 years ago

First the bass boost is gone, now I can't access my antenna channels, the arrow won't work to access the channels and its only on that channel I stopped on. Whats going on with roku? This new update sucks. Why is this happening?

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Celeste1

Thanks for the post.

Have you already tried to first replace the batteries in your remote to rule out that possibility? What are the steps to reproduce the issue? Are you making sure to point your remote to the IR sensor on the TV?

With more detailed information, we will be able to assist you further.


Thanks,
Danny