Forum Discussion
First the bass boost is gone, now I can't access my antenna channels, the arrow won't work to access the channels and its only on that channel I stopped on. Whats going on with roku? This new update sucks. Why is this happening?
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post.
Have you already tried to first replace the batteries in your remote to rule out that possibility? What are the steps to reproduce the issue? Are you making sure to point your remote to the IR sensor on the TV?
With more detailed information, we will be able to assist you further.
Thanks,
Danny- Rustybeach4 years agoReel Rookie
It's insulting to even suggest replacing batteries in the remote. There is obviously some glitch in at least one of the Roku updates that is causing so many people to have this issue. It happens sporadically, and sometimes just unplugging the TV and roku for a minute, then plugging back in temporarily resolves the issue. Sometimes it takes days to resolve. I had it happen for one hour two Saturdays ago, and it resolved itself without me realizing it. Sometimes you get no audio, just video; sometimes you get audio and no video; sometimes you have to change the channel using the arrows, turn the tv off, then back on to go to the channel you want. It is very annoying when it occurs
- Cawfee4 years agoNewbie
Model A108X
Serial: X0030090C6AT
Software 11.0.0
Issue ID AT-247-617
live channel through antenna is blank and channel line up is all blank too but can see the UI no text in it, no video
- erik114 years agoChannel Surfer
Same here.. just happened to me.
- avham4 years agoNewbie
Same issue. Factory reset did not resolve the issue. Occurring on two Separate devices. Information on one of them:
Roku TV 7203X
Sharp Model LC-55LBU591U
Software version 11.0.0 build 4193-38- erik114 years agoChannel Surfer
Confirmed.. unplugged router. Waited until tv said not connected on top right. Tried again and it went in.