Forum Discussion

Rustybeach's avatar
Rustybeach
Reel Rookie
4 years ago

Live TV not working, black screen except when using home button first

When I change channels on Live TV, antenna, not roku channel, I only get a black screen. If I press the home button, select Live tv, I get which ever channel I stopped on. If I use up or down to chan...
live tv
chanimal's avatar
chanimal
Reel Rookie
4 years ago

Bumping this because I'm having the same issue on a TCL Roku TV. Live channel switching on the remote does not work anymore as of updating to Software Version 11.0.0, Build: 4180 as of 4/21/22. I have to either turn off/on the TV or select a live channel using the channel guide for the channel to work properly.

Is there a fix for this or is there a way to roll back to an earlier software version?

Thanks.

edv's avatar
edv
Channel Surfer
4 years ago

Same problem on my TCL series 8 since the update to 11.0.0 - unable to use the remote's up and down arrows to change Live TV channels.  I've tried several restarts but not a full reset to fix. Workarounds, such as selecting a new channel off the guide or using voice commands, are cumbersome.