ITVX black screen after an advert break
I am also having the same issues where the screen goes black after the adverts on ITVX. It usually happens on the adverts mid way through the program or the last advert.
Forum Discussion
RokuERey I have reported to ITVX support.
<Edit>
They suggested router poweroff, Roku poweroff, and clear cache.
It all (as I expected) had no effect, as the problem recurred afterwards!
I await further suggestions from Roku or ITVX.
After several emails with ITVX support, they said: Our engineers couldn't replicate your issue, but have asked that you update your device's software version to 12.5.4178 which may indeed resolve your issue.
However, I have just checked and the latest software available is 12.5 build 4174, which is already in use.
Anyone seen a later build?
This problem does not seem to be unique to Roku devices, also reported on Sony, Samsung TVs and Sky. Only on ITV X, other channels have not had this problem on my Roku device.
Have believe it is an ITV X bug, go back to the beginning of a program an6 start again seems to fix it but maybe have to do it several times to view a complete program.
