Issue changing channels on the spectrum app since last week

has there ever been a resolution to this issue?  I've been having the same exact issue on my Roku Express for the past 4 years or so.  when trying to navigate channel up or down in the guide it will randomly just skip a channel.  its very frustrating when the channel i'm trying to switch to is the channel that gets skipped and I have to press up, down, up, down like 10 or more times to get it to finally stop on the channel I want to watch.  (a keypad would completely eliminate this issue) I have even installed the Roku app on my phone and tried using my phone as he remote but it does the same exact thing.  it only happens in the Spectrum app, channel navigation responds perfectly fine in every other app I use, but not in the Spectrum app. I recently purchased another Roku Express for use on another TV and so far channel navigation in the Spectrum is responding ok, just wish it was like that on the original Roku too.