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YahyaMhamad15's avatar
YahyaMhamad15
Reel Rookie
11 months ago

Iptv applications are not working

Hello 

Yesterday when i update software my roku express all iptv applications are not opened

4 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, YahyaMhamad15!

    Thanks for bringing this to our attention. We'd like to suggest some troubleshooting steps to help you access the IPTV app on your Roku. 

    Before we further proceed, is this an isolated case within the IPTV app only? Also, are there any error messages prompted when you try to attempt this app, or will it just kick you back to the Home screen? 

    In the meantime, we highly recommend the following steps to help you troubleshoot this app:

    1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
    2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
    3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

    Here's our support article for reference: How to resolve a channel playback issue

    Keep us posted on how it goes!

    Best regards,
    Carly

    • YahyaMhamad15's avatar
      YahyaMhamad15
      Reel Rookie

      Hello dear 

      I renistalled all apps and rest the device but also not working 

      • YahyaMhamad15's avatar
        YahyaMhamad15
        Reel Rookie

        After update software to 14 version all iptv applications are not working