Forum Discussion

Lpoochie's avatar
Lpoochie
Newbie
7 months ago
Solved

Hulu recordings no longer appear in "My stuff"

My recorded shows(less than 9 months old) no longer appear on the my stuff section on hulu thru roku ultra.  They appear on my phone and tablet so not a.hulu issue. 
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  • RokuTakashi's avatar
    RokuTakashi
    6 months ago

    Hi, robersons4

    Welcome!

    As our Roku Community Streaming experts advised in this thread, the Hulu recording tab is a feature and design function of the Hulu app.

    For this concern, you can reach out to Hulu's support and inquire further for assistance.

    To contact them, refer to Hulu Help Center

    Thanks,
    Roku Community Team

Evie087's avatar
Evie087
Reel Rookie
4 months ago

I, likewise, have had the problem all year, I’ve called Hulu.  Was on the phone for hours, but the issue wasn’t resolved.  Approximately once every two weeks, my recording tab will show up and my recordings are there.  I am about to leave Hulu.  Any other more reliable apps/companies with reliable recordings?

telcofaders's avatar
telcofaders
Reel Rookie
4 months ago

It has been a few years since I’ve used it, but Sling also offers unlimited DVR service and on demand content as well as live streaming channels.

Hulu never resolved my issue. I could never access my recordings. I have canceled my Hulu Live, still considering whether or not I need live streaming channels.