Hulu dropped audio glitch every 20-30 seconds
I’ve been having an audio problem with Hulu on my Roku Ultra for the past week or more. The audio drops for half of a second every 20-30 seconds. Sometimes there is a glitch-type stuttering sound as ...
Forum Discussion
I did everything you wrote in your instructions and the problem still persists. I tried out multiple channel apps this weekend and found that the audio issue is not restricted to only Hulu, it shows up with HBO Max, Watch TCM, and Peacock. Frequent and brief audio cutting out, sometimes with a tiny crack or pop.
Good news is that there are no sound issues with Netflix, Amazon Prime, or Disney+. So perhaps it's not a systemic issue with my Roku Ultra? I'm getting a bit flustered looking for a solution to a problem that only showed up roughly a week ago. These are channels that I watch frequently, and this is the time of year that I watch TV more frequently, so for multiple apps to have a disruptive glitch is unacceptable. Please advise.
Hello Croon
We appreciate your post.
If removing the channel and adding it back after you've restarted the device does not resolve the channel issue, I'd recommend reaching out to channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.
You can reach Hulu support here: Hulu support
Regards,
Karla
