How to fix Netflix not working on my Roku streaming device
I tried everything you had suggested but it still is trying to load, stays at “0”.
Any new updates anyone can share?
Forum Discussion
I'm having the same issues on my TCL Roku TV. I can't hardly play anything on Netflix. Sometimes the audio goes out, sometimes it buffers and never loads, other times it completely crashes. This has been ongoing for weeks
Hi Ew1910,
Thanks for reaching out to us here in the Roku Community!
We understand that you are having an issue streaming Netflix, and we would like to know how to identify and resolve any playback issues.
We recommend starting here to troubleshoot channel issues: Follow these steps in order:
- Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
- Next, restart your device from Settings>System>Power>System restart (if you do not see a Power submenu, skip to the next step).
- After your Roku device restarts, visit the Roku Channel Store and add the channel again.
If the issue persists, please refer to the Support article here for additional troubleshooting steps: How to resolve a channel playback issue | Official Roku Support
Please keep us posted, and we'll continue assisting you from there.
All the best,
Chel
