I subscribed to a streaming channel independent of Roku. When I try to add it, it wants me to subscribe again. How do I add with my existing subscription? Thanks
FIXED: The particular content I subscribed to has TWO apps, one allows login while the other does not. Thanks everyone for your input.
It depends on the channel/app. There should be an option to log in or subscribe. That's up to the developer of the channel, so you may have to contact them. If this is a sub-channel within The Roku Channel then that's a different story and I don't think it's possible.
To add to renojim's reply...
How did you make this "independent of Roku" subscription? Directly with that channel on its website, or through some other service third party service like Amazon, Google, Apple, etc.?
In many cases, subscriptions obtained through 3rd party services can only be accessed via that 3rd party's platform.
In general, if you want to be able to view a paid subscription on multiple platforms you should subscribe directly with that service. You'll then be able to log in on any supported platform with the credentials from your channel-direct subscription,
My Roku account won’t accept this new subscription. I had previously allowed my Discover+ subscription to lapse. This was prior to the merger with Warner. When I tried to reinstate my subscription with Discovery+, I was required to set up a new account. I did this directly through the Discovery+ app. When I tried to add Discovery + to my Roku, I got an error message that the account already exists it does not allow me to reinstate it. Do you have a solution?
Hi Im2old4this, we understand that not being able to log into a subscription you've just started is no fun. We're here to help.
We're sending a PM your way. Please keep an eye on your inbox for us to further help.
