Forum Discussion
I tried Reset it didn't work
Could you try using the Roku app on a phone or tablet and see if you can control it? That might point to a problem with the remote.
We really need to know your Roku model number and your configuration.
I'm having the same problem on two different Roku Devices. I've tried all of the suggestions-rebooting the whole system, pairing the remotes and checking for system updates. I downloaded the mobile app on my phone and can use the remote on there, but would like actual functioning remotes. Any other suggestions?
