Help Roku Ultra 2024 Dolby Atmos
Currently bought new #2024RokuUltra and having issues with Roku identifying any type of Dolby Atmos, Dolby vision, HDR content. I have LG 65CX TV playing Roku through back of TV 4K 120 Hz port and my...
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Welcome to the Roku Community, VegasRooted!
Thanks for letting us know about the issue you're experiencing with the audio setup on your Roku Ultra 2024. Don't worry; we're here to assist.
To help us with the investigation, kindly provide your device details so we can take a closer look at the problem you're experiencing.
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
In the meantime, you may visit this support article on how to set up your Roku® streaming player for surround sound.
Please keep us posted.
All the best,
Emman
Don't waste your time, I did this last time with Roku and nobody did a thing to follow up. No issues resolved either. Good luck
