Forum Discussion

DjwOhio's avatar
DjwOhio
Binge Watcher
9 months ago
Solved

HD Homerun App will not load on Roku Ultra 2024 (Hardwired connection)

I have an HD Homerun Connect (HDHR5-2US) , it has been operational for years on my hardwire network. I can access the HD Homerun from the App on a hardwired TCL Roku TV as well as a WiFi connected ...
  • renojim's avatar
    renojim
    9 months ago

    It doesn't work on my 4850 either while the same version (that appears to have been updated last week) does work on my 4802.  It's always had one issue or another over the years, so I rarely use it.  I feel like it worked on my 4850 when I set it up at the beginning of the year, but I can't be certain.

    You might try reaching out to Silicon Dust to see what they have to say about it:
    https://www.silicondust.com/contact/

    Edit:  I hadn't noticed that my 4850 was still on software version 14.0.  Once it updated to 14.1 the app started working.

renojim's avatar
renojim
Community Streaming Expert
9 months ago

It doesn't work on my 4850 either while the same version (that appears to have been updated last week) does work on my 4802.  It's always had one issue or another over the years, so I rarely use it.  I feel like it worked on my 4850 when I set it up at the beginning of the year, but I can't be certain.

You might try reaching out to Silicon Dust to see what they have to say about it:
https://www.silicondust.com/contact/

Edit:  I hadn't noticed that my 4850 was still on software version 14.0.  Once it updated to 14.1 the app started working.

DjwOhio's avatar
DjwOhio
Binge Watcher
9 months ago

renojim 

Thanks,

I just verified I am on version 14.1

Model 4850X-Ultra, Serial Number X02800AHU21M

I reached out to Silicondust last night, I have not heard back.

I will update my posts with the information you provided,,

Dan

  • DjwOhio's avatar
    DjwOhio
    Binge Watcher
    9 months ago

    I stand corrected.

    After verifying ROKU version 14.1 I recycled power on the Ultra, the HD Homerun app is now working.

    Thank you for your help.

    Dan