Forum Discussion
Suziekue1
3 days agoReel Rookie
This has been happening to me too, I’ve tried deleting & reinstalling but it didn’t correct the issue. I’m clearing the cache & hoping that will help.
- RokuSuzette3 days agoCommunity Moderator
Welcome, Suziekue1
We understand you're experiencing the same issues on HBO Max. Thanks for trying some troubleshooting steps on your own.
Please inform us if clearing the cache resolves the issue; if it doesn't, we suggest reaching out to the app provider, who manages the app and its features. You can reach them here.
Roku Community Team
- Suziekue12 days agoReel Rookie
So far it appears to have resolved the issue hopefully it will continue to work as it should.