Forum Discussion

DAC56's avatar
DAC56
Reel Rookie
7 months ago

Fubo and Prime won't open

WIFI signal is excellent, but Fubo and Prime networks will not open on 2 TVs.

6 Replies

  • Try unplugging the power for 60 seconds.  What version of the OS do you have on the TV?

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi DAC56,

    Welcome to the Roku Community!

    We understand that you are having trouble with Fubo TV and the Prime Video channel. We would like to take a closer look into this.

    We would like to know the following:

    • When did this issue start?
    • Are you getting any error codes or messages when launching the channels?
    • What is the Roku device that you are using?

    We look forward to your response.

    Cheers,
    The Roku Community Team

    • DAC56's avatar
      DAC56
      Reel Rookie

      Had the Roku stick for about a month. Fubo and Prime has never worked although I have a excellent wifi signal and other apps open just fine.

      • DAC56's avatar
        DAC56
        Reel Rookie

        No codes just a spinning circle on Fubo and nothing happens with Prime.