Forum Discussion

522's avatar
522
Reel Rookie
2 years ago
Solved

Frndly TV just keeps giving me a black screen when watching content on apps

That just happened with Frndly tv, now I can’t even get Frndly tv on either tv.

 

app playback
  • RokuMary-F's avatar
    RokuMary-F
    2 years ago

    Hi Community users,

    Thank you for bringing this to our attention.

    We believe this issue has been resolved. We suggest that you go back to the channel and log in again.

    We also recommend taking a look at our Support page to troubleshoot playback issues: How to resolve a channel playback issue | Roku

    If the issue persists, we recommend reaching out to Frndly TV channel support directly to report the issue and request additional support.

    We appreciate you again posting in the Roku Community!


    Best regards,
    Mary

     

     

4 Replies

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  • sfischer7435's avatar
    sfischer7435
    Newbie
    2 years ago

    There is nothing that asked me to remove the friendly app so that I can reinstall it

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    2 years ago

    Hi 522,

    Thanks for posting in the Roku Community!

    We appreciate you letting us know about this issue with playing content on the Frndly TV channel. 

    Please be aware that all streaming devices are currently experiencing issues with the Frndly TV channel. We kindly request that you contact Frndly TV so they can assist you with any issues you may be having, as each channel is independently managed and controls all of its content.

    Please keep us posted. We're hoping to get everything sorted out soon and thanks again for your continued patience.


    Best regards,
    Mary

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      2 years ago

      Hi Community users,

      Thank you for bringing this to our attention.

      We believe this issue has been resolved. We suggest that you go back to the channel and log in again.

      We also recommend taking a look at our Support page to troubleshoot playback issues: How to resolve a channel playback issue | Roku

      If the issue persists, we recommend reaching out to Frndly TV channel support directly to report the issue and request additional support.

      We appreciate you again posting in the Roku Community!


      Best regards,
      Mary