Forum Discussion

Dev73's avatar
Dev73
Newbie
8 months ago

Fox news app says there’s no connection when there is

Fox News is the only app that says there’s no connection. All the other apps are working, so it’s obvious that there’s something up with Fox. Has anyone else had this happen and what did you do about...
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Benmcclen's avatar
Benmcclen
Channel Surfer
8 months ago

I have this issue on Roku and also on Android TV (Onn streamer), so it's the app and not Roku. When the internet cuts out, the Fox News app doesn't always reconnect when the internet is back on, instead incorrectly stating that the device is not online.  A system restart is necessary. Use Roku's settings menu to navigate to the restart option. 

Settings>System> Power>System Restart>Restart

You can also simply unplug the Roku or Roku tv, wait 10 seconds, and plug it back in.