Fox Nation : Unable to login my existing credentials
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Forum Discussion
fox nation app on roku was working until today. it says to "sign in". when i sign in, it wants me to choose a plan. i have a current account. it is accepting my password, as when i type in wrong password, it gives me a password error. i have tried the following: sent message to fox via https://help.fox.com/s/support-form , sent message to foxnation via facebook, and searched this forum, and factory reset the roku and reinstalled fox nation app. nothing worked so far. i bought a new roku recently to get the voice remote, so may have to contact roku support with that roku, because they won't even talk with you at roku unless you have recently purchased something from them. any suggestions?
Hi lee15,
Thanks for the first post in the Roku Community!
We appreciate you informing us about the difficulty you are having accessing the Fox Nation.
As you mentioned that you have in touch with the Fox Nation Support team, we recommend continuing to work with them.
As they can fix the error you are having with the channel login. Please note that Roku doesn't manage channel logins or authentication, and the channel providers develop and maintain many channels on Roku.
Please keep us posted and let us know if there's anything else we can help you with.
All the best,
Chel
