Forum Discussion
Same problem. The answer below doesn’t help because the channel never opens.
Hi Jmtslt5,
Greetings from the Roku Community!
We'd like to know more about the issue that you're having with the ESPN channel. Could you send us a photo or video of your running issue? What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks,
John
- Jmtslt52 years agoReel Rookie
Did you get my video I sent last week?
- RokuJohnB2 years agoCommunity Moderator
Hi Jmtslt5,
Thank you for keeping us posted!
As we have checked here on our end we did not receive any video that you sent to us. We suggest that you can attach it right here in the Roku Community.We look forward to hearing from you soon and we will continue to assist you further.
Best regards,
John
- OregonDad2 years agoNewbie
My ESPN app doesn't work on any device. On the home screen the option to remove ESPN is also missing. Says it's up to date. When I attempt to open the app the following is displayed -
An unexpected error occurred
The requested page not configured
Then there is a white rectangle that says OKAY. Selecting okay takes you back to the home screen
ROKU 4K, two expresses, one TLC Roku, and One Hisense Roku TV's
- RokuERey2 years agoRetired Moderator
Hi OregonDad,
Thanks for flagging us about this and for making your first post here in the Roku Community. Have you tried removing the channel to see if there are any differences after doing that? If not, follow the guided steps below.
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Let us know if this works for you!
Regards,
Rey
- OpusThePenguin2 years agoChannel Surfer
I continue to have the same problem as OregonDad. I followed all the steps you outlined, including logging back in to my ESPN account, which was successful. This did not solve the problem & I have been getting the same Error message for the last couple weeks.