Forum Discussion
I am also facing similar issue and even after following the steps suggested getting the same problem.
i also tried to remove the espn app, restart roky and reinstall. Still same problem remains. I have the roku Ultra model currently.
- RokuERey2 years agoRetired Moderator
Hi KevProfile cptnemo,
We're glad that you reached us here and appreciate the troubleshooting efforts. We'd like to take a closer look and see what causes this behavior.
Try connecting your device to an alternative network like a mobile hotspot then try to access the channel again to see if that helps.
Please keep us posted!
Thanks,
Rey
- cptnemo2 years agoChannel Surfer
I notice this problem only when on the cricket telecast on espn plus - it does not seem to quit out when watching another show or event?
Also" it is not possible to fast forward the recording on the cricket channel - is this another espn plus issue or something else?
Thank you
- RokuJanadeeK2 years agoRetired Moderator
Thanks for trying the provided troubleshooting steps, cptnemo.
If issues with channels on the Roku platform cannot be fixed by our provided fixes, we suggest you reach out to the provider directly to inquire further, as this issue may be known on their end. Also, the observation you've shared suggests an isolated issue with this app, so getting in touch with the provider might sort out this concern.
Let us know your findings.
Regards,
Janadee