Errors on playback from various channels
Various "license" errors playing content on hulu peacock and YouTube came up all at once. Only roku content plays. Peacock says generic playback error Hulu p-dev320 error Youtube ? License error...
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Even though your Ultra works, I'd still try rebooting everything - gateway/modem/router and Roku. Unplug the power from them for several seconds, plug in the modem/router, wait a minute or two and plug in the Roku.
Thanks for the help.
In fact I did do all of the above 2 or 3 times.
When we found Hulu's error would go away, we power cycled the cable modem, router, and pulled the roku stick and usb out of the TV in question. No changes.
Then we found that Peacock also wouldn't play content. We just have a free account but have enjoyed some old series TV on there.
Last night I found this to clear the Roku cache:
Select Home on the main menu.
Then, on the remote controller press Home 5 times + press Up + press Rewind 2 times + press Fast Forward 2 times. It should take a few seconds to clear the cache.Seemed to reset roku, but didn't help.
After trying that, I even tried my youtube accnt (also free) under roku and it gave me a license issue on a free with ads movie.
The only final option I have is the hard reset of Roku and redoing the channels I want one by one. If that doesn't work I'll have to get a new device. Hate to give Roku any $$ for failure on their part.
Perhaps an upgrade deal is available. I've been meaning to complain anyway since this remote uses batteries at an alarming rate, ~$10/month.
It sounds like the factory reset is your last gasp hope. I don't know why so many remotes eat batteries, but I've yet to see a solution other than possibly a new remote and I'm not sure that works all of the time. You might want to try swapping devices on your TVs. One of my theories for the remote problem is that RF interference is causing the remote to work harder, hence the battery issue. You don't say if the "bad" device is an Ultra or not. If it's a stick, that could certainly be an issue due to its close proximity to the TV. Whether that could cause the playback issues I couldn't say.
As for a possible deal, check your account at https://my.roku.com/upgrade/.
I'll try the factory reset after work.
The problem child is a stick+. Worked fine for over a year (16mo), so no warranty.
I think swapping devices will be trickier than it's worth.
Nothing good on upgrade.
Probably get the ultra LT since I don't need the 2 things that make the Ultra "better". I think the new software is working better on hulu and roku than it was before, but Hulu Live is still too slow to switch channels and everything else is slower than I'd hoped switching from cable.
Any knowledge about newer devices and battery life? You would hope they'd be better after so many complaints. The ultra I have now isn't great either and it doesn't get used as much.
thanks again
