I forgot to add. I have an Internet provider but I have no cable through the provider because I got the Roku. Roku has the CTV app but they want your internet provider (I think) but will they charge me (my Internet provider) because I don't have cable with them. I am not sure how this works to get an app on the Roku but you have to provide an Internet provider. I am okay giving them my Internet provider BUT don't want to be charged for the app?
Thank you
Hi, Pin31
Thanks for posting here in the Roku Community.
We understand that you want to activate the CTV app on your Roku device, and we're here to help you contact the right support regarding your concern.
For this matter, we recommend you contact CTV support and inquire further about setting up their channel on your Roku device. Activating a channel typically requires assistance from the channel provider since they have specific requirements that should be met before accessing their app and contents.
To contact them, please refer to CTV | Support
We hope this helps, and let us know if you have further concerns or inquries.
Thanks,
Kash
I think you will find that they say: TV provider. In any case, if you go through their authentication process, once you log in to your internet provider, I am about 99% sure that you will get a message saying that CTV is not included in your package. (Because you're telling us it's not - so it would only "work" if there as a huge bug in their system.)
There is nothing mutually exclusive about Roku and cable TV. (Or satellite TV, or a streaming provider like Youtube TV, Hulu Live TV, Sling etc.) So, some channels in the Roku store provide you with additional ways to access the content you are paying for. For example, if you have cable, via a cable box in the living room, you can watch those same shows via a Roku in your garage without having to worry about another cable box or getting a cable there.
If you don't have that channel (or any TV provider at all) then an app that asks you to log in to your TV provider may be of no use to you.
I just checked this. The CTV app in the channel store says: "TV Service Provider Sign-In required." (For some features - other features are apparently free to everyone.)
