Disney Plus skipping through episodes
While my son was watching Ravens Home on disney plus, as soon as he hit season 4 episode 1, the episode will play for about 3.5 minutes and then try to skip to the next episode. I spent over 2 hours ...
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I’m having this issue now. I’m so upset
Hi Lashay92
Welcome to the Roku Community!
Does the issue only occur on Disney Plus or across other channels installed on your Roku device?
Have you tried removing the affected channel Disney Plus and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.
For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.
Let us know if there's any difference after.
Warm Regards,
LiannaSame haveing same thing
Hi Rexy2,
Thanks for your post.
To better understand the problem and provide a more accurate solution, could you please provide some additional information about the issue you're experiencing?
- What were you doing when the issue occurred?
- Are you receiving any error messages or codes?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- Have you tried any troubleshooting steps already?
Keep us posted so we can best assist you.
Regards,
Nimfa
