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Disney plus Bundle - ESPN+ not working
I upgraded to Disney’s bundle (Disney+ with Hulu, and ESPN+. The new bundle works perfectly on all of my non-Roku devices and smart TVs, but not on my Roku TV or even the Roku IOS app. I can access...
Forum Discussion
Hi, Community users!
Thanks for letting us know about this.
Please be informed that most apps on the Roku streaming platform come from streaming channels provided and maintained independently by the channel providers themselves.
Additionally, Roku doesn't manage channel logins or authentication on independent apps, especially if the subscription is purchased directly from the channel provider.
It may also be possible that they offer different subscriptions on the Roku streaming platform. Thus, the channel login authentication issue.
In this case, it is highly recommended to directly raise this concern to the channel provider's Support team for further clarification. You may visit the links provided below to help you reach them:
We hope you find this information helpful.
Best regards,
Carly
I've just spent 2 hours trying to figure this out....everything works with ESPN+ on my PC but it's kind of jittery. My brand new Roku Stick does not work with ESPN+ verification method. I have no "provider" (it used to be DirecTV but they are in a contract dispute now with ESPN). I can't believe this problem has not been fixed in 4 months!!!
LGSteve To activate ESPN Plus open the ESPN app on your Roku device. Go to settings. Do not select choose TV provider. Scroll down to my disney account. Enter your email and password used for your Disney account and you should be logged into ESPN Plus.
Thanks for trying to help. When I try to access the older US Open shows, it's popping up "Connection Error / We are unable to connect you to the service. Please verify that you are connect to the internet and try again".
I had contacted ESPN tech support via chat and I thought I was okay after they "refreshed" my account but after the call, I was back in the loop of either (1) re-validating my device with their activate request or (2) Connection Error as above.
What a joke this is, except I've got a subscription I can't use on my TV. When I try to watch on my PC, it's a very herky jerky video and not suited to a high speed sport like tennis.
Hi, LGSteve.
Thanks for keeping us posted.
It seems like this is an issue within the app exclusively since it also happens when you try to stream via your PC. In cases like this, we highly recommend you continue coordinating this with their Support team.
Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider.
Thank you for your patience and understanding.
Regards,
Carly
I did that. I still get activate with TV provider stop screen.
Welcome to the Roku Community, Chuckeee!
Thanks for reaching out here and for letting us know about this.
Perhaps you can directly contact either Disney Plus or ESPN Plus Support for further information about this as Roku doesn't manage channel login or authentication.
You may also refer to the URL prompted on the screen.
You may visit this website to help you:
We hope you find this information helpful.
Warm regards,
Carly
Welcome, and thank you for posting here in the Roku Community, LGSteve!
Thanks for letting us know about the streaming issues you've encountered with your ESPN+ subscription. We'd be happy to provide further information about this.
Please be advised that Roku doesn't manage channel logins or authentication, and many Roku channels are developed and maintained by the channel providers themselves. It's important to note that Roku simply hosts the channel on the platform and does not have direct management control over it.
In this case, we highly recommend reaching out to the channel provider directly for further assistance. You may reach them here: ESPN+ Support
We hope you find this information helpful.
Warm regards,
CarlyOnly got it to work when I purchased the Hulu + Live TV Disney, ESPN+ bundle. Would not accept Hulu as a TV Provider until it was switched to the Live TV bundle.
Yes. The tv provider login only works with people who have a cable bundle or a streaming cable replacement like Hulu + Live TV, YouTube TV, etc.
Glad it was an easy fix for you. Mine still had problems even though I'm authenticated. Kept disconnecting from the provider or giving connection error. I just stopped using it for ESPN3, so I don't know if ESPN finally fixed it?
