Forum Discussion

kingcodcat's avatar
kingcodcat
Reel Rookie
2 years ago
Solved

Discovery Plus sign in issue

HI All,

I am having an issue with Discovery plus, I am not able to sign in to the App. Its say that "Something whent wrong please try again Error: 400".

I have spoken to both Discover plus support and Roku support and nothing has worked does anyone have any ideas what the issue could be.

Thank you.

Edit: I have tried using a different wifi connection and it still does not work.

app login
  • kingcodcat's avatar
    kingcodcat
    2 years ago

    Hi All,

    Update I reset my password and it was fixed, I was using the correct password the whole time.

    But decided to try resetting my password and for some unknown reason that fixed it.

6 Replies

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    • kingcodcat's avatar
      kingcodcat
      Reel Rookie
      2 years ago

      Hi makaiguy ,

      I get my discovery+ sub through my mobile carrier.

      and I am trying to sign in to the Discovery+ app, as the roku channel is not avaliable in my country.

      Thanks.

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        2 years ago

        kingcodcat-

        Depending on the conditions your mobile carrier agreed upon with Discovery Plus, it is possible you will only be able to view this on your connected mobile device.

        Check with your mobile carrier as to where and how you can view this subscription.

  • Thib's avatar
    Thib
    Newbie
    2 years ago

    I have the exact same issue on my Roku 4k stick. I cannot login and get an error 400 on both connections I can connect to. Troubleshooting didn’t resolve it. If anybody know how to fix, please share!

  • kingcodcat's avatar
    kingcodcat
    Reel Rookie
    2 years ago

    Hi All,

    Update I reset my password and it was fixed, I was using the correct password the whole time.

    But decided to try resetting my password and for some unknown reason that fixed it.