Forum Discussion
There are 2 episodes listed as episode 1 then it goes to episode 3. There is no episode 2 listed at all. I read the comments, saying that they're out of order but there is no episode 2. When I click on the 2nd episode 1, it still comes up as episode 1. I click on episode 3, it comes up as episode 3. There is no 2.
- RokuJanadeeK3 years agoRetired Moderator
Thanks for sharing the experience you've had with this issue, Ttheragood.
We value your insight and truly apologize for any inconvenience this may have caused. Please be informed that our appropriate Roku team is eager to take immediate action. Rest assured that the show mentioned with the episode discrepancy has already been noted and forwarded to them for review.
We appreciate your patience as our team carefully examines this problem. Let us know if you need any other assistance besides this.
Sincerely,
Janadee - JohnHartshorn3 years agoBinge Watcher
There actually both episode 2. Episode 1 is what is missing.
- RokuJanadeeK3 years agoRetired Moderator
Thanks for clarifying, JohnHartshorn.
We'll add this information to our note as we forward it to the appropriate team for review. We sincerely appreciate your patience and understanding while our team looks into this one.
If you happen to observe other content discrepancies or other issues with your device, please inform us right away, and we'll do our best to assist.
All the best,
Janadee