Forum Discussion

NiiyaJ's avatar
NiiyaJ
Reel Rookie
7 months ago
Solved

Crunchyroll - No Japanese Audio

Hello,

I used Roku to subscribe to Crunchyroll. However, when I try to watch an anime it immediately goes to english dub. When I go to languages & accessibility it doesn't list Japanese audio as an option. I checked and crunchyroll does offer the japanese audio on their website so I'm not sure why it won't come up for me on Roku. 

It does this on the Tubi app as well. Is there a way to fix this? I don't enjoy english dub very much haha.

app playback
app subscription
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    5 months ago

    Hey NiiyaJ​!

    Status update 6/6: We believe that the missing audio option for Japanese is now available to stream on this show.

    If you ever need help or encounter the same issue, please don't hesitate to reach out.

    Happy Streaming!

    Roku Community Team

11 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    7 months ago

    It would be up to Crunchyroll assuming you're using their app on not "Crunchyroll on RokuChannel" which really blurs responsibility.  Have you contacted them?

    • NiiyaJ's avatar
      NiiyaJ
      Reel Rookie
      7 months ago

      Oh man I am using Crunchyroll on RokuChannel. I'll see what Roku says.

      Thanks!

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    7 months ago

    Thanks for reporting this, NiiyaJ!

    Can you let us know which shows in the app don’t have any Japanese audio? We’d like to hear more so we can check them out!

    Thanks again,
    Roku Community Team

    • NiiyaJ's avatar
      NiiyaJ
      Reel Rookie
      7 months ago

      Hello,

      Frieren and Pretear don't have japanese audio.

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        7 months ago

        Thanks for the update, NiiyaJ!

        Are these the only shows without Japanese audio? If there are more, could you share a list of all the shows you've come across that don't offer a Japanese audio option?

        We'd be happy to take a closer look!

        Roku Community Team 

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    5 months ago

    Hey NiiyaJ​!

    Status update 6/6: We believe that the missing audio option for Japanese is now available to stream on this show.

    If you ever need help or encounter the same issue, please don't hesitate to reach out.

    Happy Streaming!

    Roku Community Team