Forum Discussion

Poison_toxic's avatar
2 years ago
Solved

Crunchy roll not letting me log in

Ive been watching crunchyroll just fine on my roku tv and i subscribed via my tv and the other day it randomly logged me out and when i went to use the email i have it shows an account from 2021 with...
  • RokuCarly's avatar
    2 years ago

    A warm welcome here in the Roku Community, Poison_toxic!

    We appreciate you providing us with precise details of your concern regarding your subscription account on the Crunchyroll channel, and we'd like to suggest some steps to help you access this effectively.

    Can you confirm if you've created another email and password for your Crunchyroll account? If so and it would not let you sign in, we highly recommend reaching out to the channel provider to verify your account. 

    Please be aware that we don't have access to your Crunchyroll credentials; therefore, reaching out to you for further clarification and assistance would be highly effective.

    You can reach them here: Crunchyroll Support

    We hope you get everything sorted out soon and appreciate you bearing with us in the meantime.

    Best regards,
    Carly