Crave does not work keeps logging me out and off
My Roku just logged me out of my crave shut down and now I can’t login for some reason it says my pin is wrong but it is right when I login to my phone.
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same here it just happen? I have a subscription though Bell and its working fine on my laptop and tablet
its only doing this on the Roku Tv , was working then suddenly shut me out now saying Im logged out and when I try to log back in it shuts me out , Ive attempted it 5 times now still not letting me back on
its not us its a app issue on your end as Its working fine else where
Hi retrogirl444
Welcome to the Roku Community!
Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?
With detailed information, we will be able to assist you better.
Warm Regards,
LiannaNo error messages just wont let me sign back in , I can load it go to sign in pick subscriber then it opens the screen then shuts it down
other then Netflix that just crashes everything else works ok
as I stated Crave works fine on everything other then Roku
Hi Stonermama
Thanks for the post.
For clarification, are you trying to log in on Crave TV then you're receiving an incorrect password error message? If so, please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to the channel's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.
All the best,
Kariza
