Crave does not work keeps logging me out and off
My Roku just logged me out of my crave shut down and now I can’t login for some reason it says my pin is wrong but it is right when I login to my phone.
Forum Discussion
same here it just happen? I have a subscription though Bell and its working fine on my laptop and tablet
its only doing this on the Roku Tv , was working then suddenly shut me out now saying Im logged out and when I try to log back in it shuts me out , Ive attempted it 5 times now still not letting me back on
its not us its a app issue on your end as Its working fine else where
Hi retrogirl444
Welcome to the Roku Community!
Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?
With detailed information, we will be able to assist you better.
Warm Regards,
LiannaNo error messages just wont let me sign back in , I can load it go to sign in pick subscriber then it opens the screen then shuts it down
other then Netflix that just crashes everything else works ok
as I stated Crave works fine on everything other then Roku
Thanks for the reply.
In some cases, removing the affected channel and then reinstalling it helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know if there's any difference after.
All the best,
Kariza
