Content on the Roku Channel Will Not Play
I have been having the same problem and I( find roku's lack of response irritating. They try to shift the blame back onto you. I had one email saying to provide them with certain information which I ...
Forum Discussion
The Roku channel will not play anything. I’ve tried restarting everything and that did not help. Any suggestions?
Hi Ks221,
A warm welcome to the Roku Community!
We appreciate you letting us know about the issue you've encountered with The Roku Channel not playing content. We would be more than happy to assist. Could you please provide us with the following information:
- Who is your ISP (internet service provider)?
- What is your IP address (from http://whatismyip.com)?
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
Once we receive the information, we'll pass it along to the appropriate Roku team for further investigation.
All the best,
Kash
You received all that information almost 3 months ago. There are several of us that have not heard back from Roku in two months. Look at Twitter and see the complaints.
