Forum Discussion
I’ve tried all the fixes listed. Remove reboot and readd. Attached is the bug report recommended as well. This only effect the roku and roku live channels. All other free and subscriptions are working fine.
Issue report tracker
Model: 3940RW - Roku Express 4K
Serial number: X016001XVAXP (S07R224XVAXP)
Software version: 12.0.0 • build 4184-CR
GC version: 9.4.20
Timestamp: 2023-07-06 T02:05:00Z
Please use issue ID XP-267-965 to report the current issue.
Works on Desktop but not any of my home ROKU devices. Very frustrating! Tried all of the suggested "fixes" and no change. Second time this happened in last two months.
- Anonymous3 years ago
This used to happen to me occasionally. I'd go to play something and it bounce back out to the show's page. I changed my DSN servers to Cloudflare's (1.1.1.1 and 1.0.0.1). Since then no problems. There are many free public DNS servers. I found some at:
https://www.lifewire.com/free-and-public-dns-servers-2626062
You can try any of these, if you like and see what happens. There's even some instructions for doing it, if you are not sure. Who knows? might help you also.
- RokuDanny-R3 years agoRetired Moderator
Hi Community users,
Thanks for the posts regarding issues playing content on The Roku Channel.
If you have recently provided us with your device information, we have passed it along to the appropriate Roku team to investigate further.
Your patience and understanding in the meantime is much appreciated.
Thanks,
Danny- JESSICATHEBABE3 years agoBinge Watcher
Danny -
My ROKU stopped working for SEVEN weeks. Came back and worked for a week. And then stopped again and hasn't worked for over another week now.
Nobody will answer my posts on here, nobody will answer my messages.
All three of our ROKU TVs were purchased partially because of the ROKU app/channel. Now it doesn't work on any of our three TVS. One that is in a complete different house than our two main ones.
How can it go from working....to not working....to working....to not working?