Forum Discussion

ExL's avatar
ExL
Newbie
3 years ago
Solved

Comedy Central does not play live tv

Comedy Central app does not play live tv   after singing in with my provider credentials  it says sorry this code is not available    I have rebooted my Roku device i have removed and reinstall...
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hey ExL,

    Welcome to the Roku Community

    Thanks for letting us know about the issue you have experienced with the Comedy Central channel. Also, we want to appreciate you for the actions taken to resolve the issue. In this matter, it's best to contact the channel provider directly to inquire further and address the issue. 

    If there's anything we can further assist you with aside from this, let us know!

    All the best,
    Kash

Shappy3668's avatar
Shappy3668
Reel Rookie
3 years ago

I am having the same issue.

RokuArvyS's avatar
RokuArvyS
Retired Moderator
3 years ago

Hi Shappy3668
Welcome to the Roku Community!

Thanks for letting us know about the issue you have experienced with the Comedy Central channel. We'd recommend contacting the channel provider directly to inquire further and address the issue.

If there's anything we can further assist you with, let us know!

All the best,

Arvy

  • Shappy3668's avatar
    Shappy3668
    Reel Rookie
    3 years ago

    I have contacted them multiple times and they are no help.

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      3 years ago

      Hi Shappy3668,

      Thanks for keeping us updated!

      Please be advised that it is important to remember that we do not program any apps for our channel partners. They will most likely provide a variety of app bundles tailored to the platform, and the channel partner is solely responsible for managing these apps. Because there may be some instances in which the particular channel provider demands additional information or facts on the subscribers that we do not have access to, we recommend that you continue to keep in touch with the channel provider directly.

      Thanks for your understanding!

      Best regards,

      Chel