Solved
closed captioning turns off between episodes/movies no matter the app
We turn on closed captioning. We follow all directions. If we come to the end of an episode or movie, the closed captioning turns off. The apps do not retain the closed captioning setting. It does no...
Thank you for posting here in the Roku Community, Loganrollo!
We appreciate you taking the time to report the closed captioning issue you've been experiencing on various channels and we'd like to provide further information about this.
Please note that enabling closed captions directly on your Roku settings may not activate the feature within some channels, as they have their own operating system. The majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider.
Moreover, have you tried enabling the closed captioning feature directly inside the channel? We will anticipate your response.
Best regards,
Carly
