Forum Discussion

Agrimaldo's avatar
Agrimaldo
Reel Rookie
3 years ago

Closed Captioning on Roku app for Firestick will not turn off on Roku live TV section

I’m having the same problem. There is no way to turn off subtitles on the Roku app using Firestick. There is only a way to change the format. Size, font, background etc.
SeanMW's avatar
SeanMW
Newbie
2 years ago

I was experiencing this same issue using the Roku Channel on my Amazon FireTV Stick 4K, but only on the NBC News Now channel.  Captions were turned off on the Amazon FireTV Stick 4K.  To fix the issue, I opened https://therokuchannel.roku.com/ and signed into my Roku account.  Then I selected Live TV and the NBC News Now channel.  Then on the navigation bar, I clicked captions and turned subtitles off.