Forum Discussion

Jgax_ms's avatar
Jgax_ms
Newbie
11 months ago

Low volume on certain Roku channels high volume on commercials blast

Some Roku stream channels have a high volume and a low volume. 

Channels that have low volume Will blast you with high volume commercials 

 

Channels that have high volume you cannot hear commercials 

 

There needs to be some transparency on the streaming channels because some people have home stereo audio systems and cannot stand the blunt with of a super high volume from a low volume channel when the commercial comes in completely blasts the stereo system which will cause some technical issues with speakers and tuner it may cause amplifier chips to blow 

I tried to find a way to contact Roku support about streaming channel issues could not find any topics about it

 

app playback

8 Replies

  • Stas76's avatar
    Stas76
    Channel Surfer
    2 months ago

    Yep its terrible . This was  trick back in the olden days on regular tv. The FCC banned the practice and then engineers figured out how to make it louder by making it louder through some kinda technology . I have a TCL roku tv.It doesnt have the volume leveling feature. Many streaming channels bounce me out of my chair. Filmrise comedy is a real problem. Tried o reach out to amazon and you cant get a live person with a bran.

    • RokuRhea-V's avatar
      RokuRhea-V
      Community Moderator
      2 months ago

      Welcome! Stas76​ 

      I understand you're experiencing a volume concern with your TCL Roku TV. Could you please share more details so I can better assist you?

      • When did this issue first start occurring?
      • Which streaming channels/apps are you experiencing this issue on?
      • Which specific ads and specific content are you having an issue with?
      • What are the steps to reproduce the issue you are seeing, and what is the behavior you are experiencing?
      • Could you please share a video or a photo?


      In the meantime, check out this link.

      Looking forward to your reply!

      Roku Community Team

    • StevenCee's avatar
      StevenCee
      Roku Guru
      11 months ago

      AvsGunnar  I wish I had the leveling or night options, but my Roku TV doesn't have them. The imbalance in volume from channel to channel, show to commercials, etc, is maddening... Even my 20 year-old iPods have a sound equalization feature....

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert
        11 months ago

        StevenCee 

        Instead of the Volume Modes, some RokuTVs have "Sound Modes". These vary between manufacturers but may have Standard, Dialogue, Movie, Music, and Night modes.

        I know my Insignia RokuTV (when I used it), I had to really crank up the volume for some shows/channels and really turn it down when I switched to others.   

        I really do prefer the Roku streaming players over the RokuTV (at least in my experience).  My TV allows me to set/fine tune audio preferences that allows it to work with the attached Roku devices. (I then just use the Leveling Mode on the Roku).

        Personally, I have little doubt that I will ever purchase/use another RokuTV.