Cinema Box Not playing movies!
Why isn't this channel not playing most of its movies?? It's ridiculous!!
Forum Discussion
Having the same issue. Followed your steps and it just exits to the home screen. Obviously doesn't work.
Hi Community users!
Thanks for bringing this to our attention. Rest assured that we will review and correct this matter thoroughly.
Kindly provide us with the necessary details such as follows:
- Roku device model, serial number, device ID, and current software version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Channel build version.
We'll be looking forward to your response.
Regards,
Carly
Cinema Box is just the repackaged/backup to the Movieland channel/app.
The developer did not respond well to issues when it was Movieland, and users will likely experience the same experience with Cinema Box.
While it has some very good movies, like its predecessor, some will work, while some won't. At other times, the entire channel/app will stop working and then it will be fixed and start working again. With this channel/app, you will just have to learn to enjoy what you get, when you get it.
There really is no fix that Roku can deploy to get these issues sorted on your Roku devices.
If you run into an issue with Cinema Box, try using Movieland. If experiencing the same issue, then both are likely using the same source server for the particular content and will need to be resolved by the developer(s).
https://channelstore.roku.com/details/2baedbba13b6d7a51e607e66298bd8a8/movieland
https://channelstore.roku.com/details/d20fa9f6856120f6320221386597cff7/cinema-box
You can read through their Privacy policies for their contact info(s).
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edited to add... just as an fyi, both of these are loading up fine on an Ultra 4660 (US-based). Does take a bit for the "channel feed" to load.
