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Gussy512's avatar
Gussy512
Newbie
3 years ago

Channel Thumbnails Not Loading on Home Page

For the past week or so, the channel thumbnails are taking a long time to load on the homepage. We've tried clearing the cache and system restarting but there has not been an improvement. The channels eventually load after about 30-45 seconds. If we use the voice command from the remote or the preset channel buttons (Netflix, Disney+), we can get to the channels that way. Has anyone experienced this? The device is Roku Ultra 2022 4K. 

 

 

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