Forum Discussion

Jgb310's avatar
Jgb310
Newbie
7 months ago

Changing profile in an app

I have a roku tv….. my daughter logged into he friends paramount plus app….. we have our own paramount account. I have deleted and reinstalled the app. Multiple times and cant get friends profile off to install our profile!!! Need help

2 Replies

  • You need to go into the paramount app, settings and log out of your friend's account.  You should then be able to log back in with your account.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hy, Jgb310 

    Welcome to the Roku Community.

    Our fellow Community user, JWS9518 has provided a helpful tip as a workaround to this subject.

    If you need further assistance, you can contact Paramount+ support directly, and they can assist you with your concern further. 

    For more details, you can contact them at Paramout+ Support

    Hope this helps, and let us know if you have further concerns or inquries.

    Thanks,
    The Roku Community Team.