Forum Discussion

Martinpowers996's avatar
4 months ago

Canceling of free apple tv subscription for buying roku soundbar

I was given 3 months apple tv free for buying a Roku Sound bar by Roku.  I have tried to cancel apple tv because the free subscription is going to run out and even though I don't watch that app they are warning me I will have to pay starting in 3 weeks. 

2 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    Martinpowers996, how have you tried to cancel?  If the trial is through Roku, you should be able to cancel by logging into your account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About or by highlighting the icon on your Home Screen and pressing the * button on your Roku remote.  If the trial was through Apple, you'd have to cancel with them.

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Welcome to the Roku Community, Martinpowers996!

    I see you want to cancel your Apple TV subscription, and I’m here to help out!

    As renojim mentioned, you can go to my.roku.com/subscriptions to manage or cancel your subscription. You can also do it straight from your Roku device by following the steps on how to cancel subscriptions through Roku. Just a heads up, if the app charges you directly through the streaming service, you’ll need to reach out to them directly. To make it easier, I’ve got a list of providers’ support websites.

    If you’ve got any other questions, just let me know!

    The Roku Community Team