Can’t Add App to Home Screen
Due to performance issues (loading screen constantly getting stuck in a loop) I removed and reinstalled YouTubeTV. After much struggle, I was able to get the app to work. However, I don’t have the op...
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I don’t know if you’ll see this; but I am experiencing the same issue. Carly was not understanding the issue…I’ll go ahead and factory reset. I’ve been searching for days to find a solution and I’m getting very frustrated. I’m a sad lonely human with very few pleasures in life and watching something at the end of the day to take my mind off things keeps me sane. If Roku won’t work I’ll have to switch to something else.
I hope this reaches you before you do a reset. I think a reset would be a royal pain.
Posted a fix a couple of months ago that worked for me, but I don’t see it online now. I have a Roku device and not a Roku TV, so I don’t know if this will work for a TV. Probably worth a try before a reset.
I called Roku, chatted with them and even asked online and found no help. In fact they seemed a bit brain dead and just repeated the same script which doesn’t work.
Download the Roku app for your phone and sign in. You’ll be able to see the app you added there and then you can remove it. That will allow you to add it again on your device. After doing that it finally showed up.
Good luck!
EDIT: To fix this issue DO NOT DO A FACTORY RESET!!. Roku Support doesn't know what they're doing. "kvgrow" is absolutely correct (thank you, by the way). Simple solution. (1) Go to your mobile device and open up the Roku App (install if not already done). (2) Search for the app, in my case it was YoutubeTV, and then remove it from the mobile app. (3) Go back to your Roku device and search for the app in question. When you select it, it will not longer say "OPEN APP". It will instead say "ADD APP". It will then be back on your Home Page, but as the last app on the list. Click the Astericks (*) to MOVE APP wherever you like.
Not sure how Roku Support Chat, nor Roku Community Moderators, don't know this by now. This thread is 4 pages long over many many months. Thanks again, "kvgrow", you have more desire to understand the device than the people at Roku.
Well said mikeingalls22 ! You did a much better job explaining the process to fix the “can’t find my app after I installed it” problem. I don’t know why Roku support can’t figure it out yet. I think I waisted 2-3 hours with them until I finally had an epiphany and tried the Roku app on the phone. I’m glad it worked for you and I hope it helps many others.
Great job!
